Who to Call for Help After a Flood

November 24, 2015editor

The fact that Texas has been in drought for a decade means that many simply do not know what to do when it rains, let alone when it pours. When floods ravaged Houston and surrounding areas in May 2015, more than 1500 homes were affected and many homeowners simply didn’t know how to react. If you live in an arid, drought prone region chances are you probably haven’t thought about flood insurance. Whether there is a freak environmental event or flood cause by a damaged line, you need to know what to do to minimize your losses.


Call a cleanup crew

A flood isn’t just about water getting in and ruining your carpets. Standing water can damage the foundation, soak through, and warp every plank in your home’s structure, costing tens of thousands to repair. Flood damage restoration experts at Blackmon Mooring recommend hiring a cleanup crew on the within hours after damage. The crew will immediately pump out water, dry your flooring, and inspect your home to ensure that there is no spread of toxic mold. Without these steps in place, you may have to deal with a home that’s physically damaged, and a health hazard.

Even if you do plan to do some work yourself to save on costs, it’s important that you do it after reading up. Here are a few mistakes to avoid:

.   Pumping out the basement too quickly, causes quick pressure change, and damage the walls

.   Not turning off all electrical systems

.   Hastily using electrical outlets afterwards

Finally, it’s possible to make the mistake of making changes before you document all the damage that you have, in original form, taking pictures and writing out descriptions. If you have flood insurance, you’ll want the insurance company to know about all the damage.

Call the insurance company

Ideally, you would want to call the insurance company first. In the event of a flood in the area, though, you’ll possibly have everyone putting their names down with the best cleanup crews first. You should quickly research your options, put your name down with a flood damage restoration company, and then call the insurers.

Whatever you spend on the cleanup effort, you should make sure that you have proper accounting in place so that the insurance company will reimburse you.

Call the local, state or federal authorities

If the flood has affected a large area, you can be sure that the authorities will do something to help. There may be financial or other assistance coming from the National Flood Insurance Program or other sources.

Finally, visit a doctor

Floods can be terrible spreaders of disease. Not only do floodwaters bring in serious toxins and harmful microorganisms, flooded homes quickly begin to grow mold, and to release toxic chemicals. You should make sure that everyone has preventive medications on hand.

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